WiFi in all Studios and Apartments and areas free of charge
Sauna area with finnish sauna and relaxation area
Zell am See-Kaprun summer card (in summer)
Safe in the apartment
Ski storage with boot warmer
Baby bed in apartment: on request
High chair in the apartment: on request
What else do we offer? (For an additional charge)
Bread roll delivery service
8,00 EUR parking fee per day/car
Extra linen set (bed linen + towels) € 13,00 per person & stay
Extra bed linen package incl. change: € 9,00 per person
Fresh hand towel package € 4,00 per person
Tea towel package: € 3,50
Ski course booking
Washing machine: € 2,00 per wash
Dryer: € 2,00 per drying session
We are happy to welcome you together with your four-legged friend. We ask for you’re understanding that dogs cannot be brought inside the restaurants, but they can accompany each other on our terraces and other outdoor areas. The surcharge is 30.00 EUR per night (excluding food). A security deposit of 100.00 EUR will be collected during check-in. Pets are allowed on a request basis and must be confirmed in advance and not possible for all room categories.
In Kaprun, the local tax amounts to € 1.80 per person and night.
All guests aged 15 or older are liable for local tax. All children under the age of 15 are exempt from local tax.
Your accommodation is available to you on the day of arrival from 4:00 p.m. and on the day of departure until 10:00 a.m.
You are able to pay at the hotel in cash (in euros), with electronic EC card (Maestro), as well as with commonly-used credit cards (Mastercard and Visa).
Cancellation conditions - Summer 2022
Up to 14 days before arrival free of charge
From 13 – 8 days before arrival 30 % of the total amount
From 7 days before arrival 50 % of the total amount
In the event of a no-show 100 % of the total amount
Furthermore, the Austrian hotel contract conditions apply. We ask for your understanding that cancellations are only accepted in written form.
We, therefore, recommend that you take out cancellation insurance.
About the hotel
The Hotel Victoria by VAYA is located in Kaprun surrounded by a beautiful landscape of imposing mountain peaks and glaciers. The hotel location allows for easy access to the vast ski area of Maiskogel, Kitzsteinhorn and the Falkenwand.