Hotel Victoria by VAYA
good to know

Good to know

All information for your
holiday in Kaprun

Included services
  • Overnight stay
  • WiFi in all Studios and Apartments and areas free of charge
  • Sauna area with finnish sauna and relaxation area
  • Zell am See-Kaprun summer card (in summer)
  • Safe in the apartment
  • Ski storage with boot warmer
  • Baby bed in apartment: on request
  • High chair in the apartment: on request
What else do we offer? (For an additional charge)
  • Bread roll delivery service
  • 8,00 EUR parking fee per day/car
  • Extra linen set (bed linen + towels) € 13,00 per person & stay
  • Extra bed linen package incl. change: € 9,00 per person
  • Fresh hand towel package € 4,00 per person
  • Tea towel package: € 3,50
  • Ski course booking
  • Washing machine: € 2,00 per wash
  • Dryer: € 2,00 per drying session

We are happy to welcome you together with your four-legged friend. We ask for you’re understanding that dogs cannot be brought inside the restaurants, but they can accompany each other on our terraces and other outdoor areas. The surcharge is 30.00 EUR per night (excluding food). A security deposit of 100.00 EUR will be collected during check-in. Pets are allowed on a request basis and must be confirmed in advance and not possible for all room categories.

Local tax

In Kaprun, the local tax amounts to € 1.80 per person and night.

All guests aged 15 or older are liable for local tax. All children under the age of 15 are exempt from local tax.

Opening hours

Reception: 07.30 a.m. – 10.00 p.m.

Breakfast: 07.30 a.m. – 10.00 a.m.

Lunch: 12.00 p.m. – 01.00 p.m. (pre-registration)

Afternoon snack: 03.30 p.m. – 04.30 p.m.

Bar: 03.00 p.m. – 11.00 a.m.

Swimming pool: 08.00 a.m. – 08.00 p.m. (pre-registration)

Wellness: 04.00 p.m. – 08.00 p.m. (pre-registration)

Arrival and departure

Your accommodation is available to you on the day of arrival from 4:00 p.m. and on the day of departure until 10:00 a.m.

Payment conditions

You are able to pay at the hotel in cash (in euros), with electronic EC card (Maestro), as well as with commonly-used credit cards (Mastercard and Visa).

Cancellation conditions - Summer 2022
  • Up to 14 days before arrival free of charge
  • From 13 – 8 days before arrival 30 % of the total amount
  • From 7 days before arrival 50 % of the total amount
  • In the event of a no-show 100 % of the total amount

Furthermore, the Austrian hotel contract conditions apply. We ask for your understanding that cancellations are only accepted in written form.

We, therefore, recommend that you take out cancellation insurance.

About the hotel

Holidays at
Hotel Victoria

The Hotel Victoria by VAYA is located in Kaprun surrounded by a beautiful landscape of imposing mountain peaks and glaciers. The hotel location allows for easy access to the vast ski area of Maiskogel, Kitzsteinhorn and the Falkenwand.

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