Good to know
All information for your holiday at
Hotel Vier Jahreszeiten by VAYA
Summer
- Rich breakfast buffet, including vitamin juices and a tea bar
- Relax in our spa area featuring several different saunas, a relaxation room, indoor dipping pool and fitness room
- Free internet access in all rooms and in the lobby
- Zell am See-Kaprun Summer Card
- INTERSPORT Rent – Whether in summer for bikes & e-bikes or in winter for ski and snowboard equipment, you get 10% online discount at INTERSPORT
Winter
- Rich breakfast buffet, including vitamin juices and a tea bar
- Relax in our spa area featuring several different saunas, a relaxation room, indoor dipping pool and fitness room
- Free internet access in all rooms and in the lobby
- Ski room with ski boot warmers
Summer
- Massage agreement available – for a fee
- Table football, billiard – for a fee
- 8,00 EUR parking fee per car/day
- Bathrobe: 5,00 EUR lending fee
Winter
- Massage agreement available – for a fee
- Table football, billiard – for a fee
- 16,00 EUR parking fee per car/day
- Bathrobe: 5,00 EUR lending fee
We are happy to welcome you together with your four-legged friend. We ask for you’re understanding that dogs cannot be brought inside the restaurants, but they can accompany each other on our terraces and other outdoor areas. The surcharge is 30.00 EUR per night (excluding food). A security deposit of 100.00 EUR will be collected during check-in. Pets are allowed on a request basis and must be confirmed in advance and not possible for all room categories.
In Kaprun, the local tax amounts to € 2.05 per person and night.
All guests aged 15 or older are liable for local tax. All children under the age of 15 are exempt from local tax.
Reception: 07.30 a.m. – 09.00 a.m.
Wellness: 04.00 p.m. – 07.00 p.m.
Bread roll order: till 04.00 p.m. at the reception
Your accommodation is available to you on the day of arrival from 4:00 p.m. and on the day of departure until 10:00 a.m.
You are able to pay at the hotel in cash (in euros), with electronic EC card (Maestro), as well as with commonly-used credit cards (Mastercard and Visa).
Hotel Vier Jahreszeiten by VAYA accepts Maestro, MasterCard, Visa and reserves the right to temporarily block a certain amount upon your arrival.
Summer 2023:
- Until 6 p.m. 1 day before arrival is the cancellation free of charge.
- Cancellation 1 day before arrival after 6 p.m. or no-show 100% of the total amount will be charged.
Winter 23/24 and Summer 2024:
- Up to 14 days before arrival is the cancellation free of charge.
- Cancellation 13 – 8 days before arrival 50% of the total amount will be charged.
- Cancellation 7 – 2 days before arrival 80% of the total amount will be charged.
- Cancellation 1 day before arrival or no-show 100% of the total amount will be charged.
Furthermore, the Austrian hotel contract conditions apply. We ask for your understanding that cancellations are only accepted in written form. We, therefore, recommend that you take out cancellation insurance.
We are pleased to announce that we are now a partner of Europäische Reiseversicherung. Especially in times like these, it is even more important to pay more attention to the topic of safety, especially when it comes to the best time of the year – your well-deserved holiday.
In case you fall ill with Covid-19, have a positive test, are quarantined because of an ill family member or a flu epidemic breaks out, we also recommend the Hotel Cancellation Plus or Premium insurance of Europäische Reiseversicherung, which covers these and many other cases.
You can also take out travel insurance for your next stay/holiday at a later date – very easily and at no extra charge. After a waiting period of 10 days you are optimally insured for your upcoming holiday in our VAYA hotels. Click here to take out retrospective travel insurance.
What to do in case of cancellation and you have a travel insurance with Europäische Reiseversicherung?
Please let us know as soon as possible if you cannot make your planned trip. This should be done in writing to the reception of the booked hotel or to the reservations department of VAYA Resorts. A cancellation invoice will then be issued, which must be paid and submitted to Europäische Reiseversicherung.
Please contact Europäische Reiseversicherung on:
tel. +43 1 50 444 00 (24h)
+43 1 317 25 00 (Mon – Fri 8 a.m. – 5 p.m.)
or send an e-mail to:
[email protected]
and fill out the following claim form:
*This travel insurance is offered by Europäische Reiseversicherung and is not related to VAYA Holding GmbH and is a contract between the policyholder and the insurer.
Arrival and
contact options
Hotel Vier Jahreszeiten by VAYA
Schlossstrasse 38
5710 Kaprun
Tel: +43 50 1256 26
E-Mail: [email protected]
Arrive from anywhere
Arrival to the hotel ...
Arrival from Eastern Austria
Follow the A1 and A10 to Pinzgauer Straße/B311 in Pfarrwerfen, take the exit 47-junction Pongau/Bischofshofen on the A10.
Drive along the B311. About four kilometers after Zell am See comes the turnoff to Kaprun.
- The Hotel Vier Jahreszeiten is located on the right side if you follow the Schlossstraße from the center ofKaprun, about 600 meters away.
Arrival from Germany
Take the A71, A73, A9, A99 and A8 to Tiroler Straße in Oberaudorf, leave the A93 via exit 59-Oberaudorf.
Follow the B172 Erpfendorfer Landesstraße, E641 and B311 to Kaprun.
- The Hotel Vier Jahreszeiten is located on the right side if you follow the Schlossstraße from the center of Kaprun, about 600 meters away.
Arrival from Italy
Take the motorway towards Salzburg. Leave them at Bischofshofen towards Zell am See-Mittersill. About four kilometers after Zell am See comes the turnoff to Kaprun.
- The Hotel Vier Jahreszeiten is located on the right side if you follow the Schlossstraße from the center of Kaprun, about 600 meters away.
The location of the hotel at a glance
Hotel Vier Jahreszeiten is located on the outskirts of Kaprun, a 4-minute walk from the medieval Kaprun Castle, a 13-minute walk from a ski lift and 7 km from the Zell am See ski resort. The ski bus stops opposite the hotel and you can reach the cross-country ski trail after 50 metres. The bicycle park and the summer toboggan run can be reached on foot in 15 minutes.
- Castle Kaprun 0,3 km
- Lechnerberg II 0,7 km
- Maiskogel – Kaprun 0,8 km
- Lechnerberg 0,8 km
- Panoramic lift Schaufelberg 0,9 km
- Tauern Spa World 1,3 km
- Golfclub Zell am See – Kaprun 2,5 km
- Maiskogelbahn 2,5 km
- Maisilift 2,6 km
- Almbahn 2,7 km