VAYA Gerlos
Good to know

Good to know

All information for
your holiday at VAYA Gerlos

Included services
  • Overnight stay
  • Free WiFi in all units and areas
  • VAYA SPA with relaxation room, sauna, steam bath, Finnish sauna
  • Room safe in all units
  • Ski cellar in winter
  • Zillertal Summer Card (22.05.-10.10.2022)
What else do we offer? (For an additional charge)
  • Parking fee EUR 8.00 per car / day (reservation required)
  • Breakfast buffet
  • Baby bed in apartment: € 2,00 per item/night
  • Children’s high chair in apartment: € 2,00 per item/night
  • Extra bed linen package: € 8,50 per person
  • Fresh hand towel package: € 4,00 per person
  • Tea towel package: € 3,50

We are happy to welcome you together with your four-legged friend. We ask for you’re understanding that dogs cannot be brought inside the restaurants, but they can accompany each other on our terraces and other outdoor areas. The surcharge is 30.00 EUR per night (excluding food). A security deposit of 100.00 EUR will be collected during check-in. Pets are allowed on a request basis and must be confirmed in advance and not possible for all room categories.

Local tax

In Gerlos, the local tax amounts to € 1.80 per person and night.

All guests aged 15 or older are liable for local tax. All children under the age of 15 are exempt from local tax.

Opening hours

Reception: 08.00 – 10.00 a.m. and 04.00 – 08.00 p.m.

Breakfast: 07.30 a.m. – 10.00 a.m.

Bar: 04.00 p.m. – 09.00 p.m.

Wellness: 04.00 p.m. – 08:00 p.m. (in summer till 07.00 p.m.)

Bread roll order: till 04.00 p.m. at the reception

Arrival and departure

Your accommodation is available to you on the day of arrival from 4:00 p.m. and on the day of departure until 10:00 a.m.

Payment conditions

You are able to pay at the hotel in cash (in euros), with electronic EC card (Maestro), as well as with commonly-used credit cards (Mastercard and Visa).

VAYA Gerlos accepts Maestro, MasterCard, Visa and AMEX and reserves the right to temporarily block a certain amount upon your arrival.

Cancellation conditions - Summer 2022
  • Up to 14 days before arrival free of charge
  • From 13 – 8 days before arrival 30 % of the total amount
  • From 7 days before arrival 50 % of the total amount
  • In the event of a no-show 100 % of the total amount

Furthermore, the Austrian hotel contract conditions apply. We ask for your understanding that cancellations are only accepted in written form.

We, therefore, recommend that you take out cancellation insurance.

About the apartments

Apartments in Gerlos

The VAYA Gerlos is situated in a quiet and sunny location just a few minutes’ walk from the town center and the entrance to cable car for the Zillertal Arena ski area. In addition, the village is the connection between the Tyrolean Zillertal and the Salzburg Pinzgau, not far from the famous Krimml Waterfalls. This means that the leisure fun with us is limitless, so to speak.

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