VAYA Terrazena
Good to know

Good to know

All information for your holiday
at VAYA Terrazena

Included services

Summer

  • Overnight stay
  • Free WiFi in all areas and rooms
  • VAYA-wellness (Finnish sauna, steam bath, infrared sauna incl. quiet room)
  • Kids-zone
  • Baby cots are free of charge
  • Free line set
  • SUPER.SOMMER.CARD. Serfaus-Fiss-Ladis (11.06. – 16.10.2022)

Winter

  • Overnight stay
  • Free WiFi in all areas and rooms
  • VAYA-wellness (Finnish sauna, steam bath, infrared sauna incl. quiet room)
  • Kids-zone
  • Baby cots are free of charge
What else do we offer? (For an additional charge)

Sommer

  • Fresh bread service
  • Wellness bag incl. bath robe and house shoes (lending fee)
  • Breakfast (at VAYA St. Zeno)
  • Extra duvet cover package incl. change: 9,00 EUR per person
  • Fresh towel package 4,00 EUR per person
  • Tea towel package: 3,50 EUR
  • 8,00 EUR parking fee per car/day

Winter

  • Fresh bread service
  • Wellness bag incl. bath robe and house shoes (lending fee)
  • Breakfast (at VAYA St. Zeno)
  • Extra duvet cover package incl. change: 9,00 EUR per person
  • Fresh towel package 4,00 EUR per person
  • Tea towel package: 3,50 EUR
  • 8,00 EUR parking fee per car/day
Pets

We are happy to welcome you together with your four-legged friend. We ask for you’re understanding that dogs cannot be brought inside the restaurants, but they can accompany each other on our terraces and other outdoor areas. The surcharge is 30.00 EUR per night (excluding food). A security deposit of 100.00 EUR will be collected during check-in. Pets are allowed on a request basis and must be confirmed in advance and not possible for all room categories.

Local tax

In Serfaus, the local tax amounts to € 2.60 per person and night.

All guests aged 15 or older are liable for local tax. All children under the age of 15 are exempt from local tax.

Opening hours

Reception: 08.00 a.m. – 12.00 p.m. and 04.00 p.m. – 07.00 p.m.

Breakfast: 08.00 a.m. – 10.00 a.m. (at VAYA St. Zeno)

Bar: 04.00 p.m. – 09.00 p.m.

Wellness: 04.00 p.m. – 08.00 p.m. (sunday to friday)

Bread roll order: till 04.00 p.m. the day before at the reception

Arrival and departure

Your accommodation is available to you on the day of arrival from 4:00 p.m. and on the day of departure until 10:00 a.m.

Payment conditions

You are able to pay at the hotel in cash (in euros), with electronic EC card (Maestro), as well as with commonly-used credit cards (Mastercard and Visa).

Cancellation conditions - Summer 2022
  • Up to 14 days before arrival free of charge
  • From 13 – 8 days before arrival 30 % of the total amount
  • From 7 days before arrival 50 % of the total amount
  • In the event of a no-show 100 % of the total amount

Furthermore, the Austrian hotel contract conditions apply. We ask for your understanding that cancellations are only accepted in written form.

We, therefore, recommend that you take out cancellation insurance.

About the apartments

Holiday at
VAYA Terrazena

At the VAYA Terrazena you will find eighteen south facing apartments, perfect to enjoy the sunshine and the beautiful views from your terrace or balcony.

See more