VAYA Resorts

VAYA St. Zeno
Good to know

Good to know

All information for your holiday
at VAYA St. Zeno in Serfaus

Included services

Summer

  • Overnight stay
  • Free WiFi in all rooms and areas
  • VAYA spa (Finnish sauna, steam bath, infra-red cabin, hay chamber, salt grotto, heated indoor swimming pool and also a children pool with relax zone, tea station and bath towels)
  • Kids-zone
  • Baby cots are free of charge
  • Free line set (in summer)
  • SUPER.SOMMER.CARD. Serfaus-Fiss-Ladis (11.06. – 16.10.2022)

Winter

  • Overnight stay
  • Free WiFi in all rooms and areas
  • VAYA spa (Finnish sauna, steam bath, infra-red cabin, hay chamber, salt grotto, heated indoor swimming pool and also a children pool with relax zone, tea station and bath towels)
  • Kids-zone
  • Baby cots are free of charge
What else do we offer? (For an additional charge)

Summer

  • Bread delivery service
  • VAYA Bar & Grill
  • Wellness bag with bathrobes and bath shoes (lending fees)
  • Hauseigene Parkgarage/Parkplatz 8,00 EUR pro Auto/Tag
  • Breakfast buffet
  • 15,50 EUR per adult/day
    8,00 EUR per child/day (10-14 years)
    5,00 EUR per child/day (2-9 years)

  • Extra duvet cover package incl. change: 9,00 EUR
  • Fresh towel package: 4,00 EUR per person
  • Tea towel package: 3,50 EUR
  • Parking fee: 6,00 EUR per day/car

Winter

  • Bread delivery service
  • VAYA Bar & Grill
  • Wellness bag with bathrobes and bath shoes (lending fees)
  • Hauseigene Parkgarage/Parkplatz 8,00 EUR pro Auto/Tag
  • Breakfast buffet
  • 15,50 EUR per adult/day
    8,00 EUR per child/day (10-14 years)
    5,00 EUR per child/day (2-9 years)

  • Extra duvet cover package incl. change: 9,00 EUR
  • Fresh towel package: 4,00 EUR per person
  • Tea towel package: 3,50 EUR
  • Parking fee: 8,00 EUR per day/car
Pets

We are happy to welcome you together with your four-legged friend. We ask for you’re understanding that dogs cannot be brought inside the restaurants, but they can accompany each other on our terraces and other outdoor areas. The surcharge is 30.00 EUR per night (excluding food). A security deposit of 100.00 EUR will be collected during check-in. Pets are allowed on a request basis and must be confirmed in advance and not possible for all room categories.

Local tax

In Serfaus, the local tax amounts to € 2.60 per person and night.

All guests aged 15 or older are liable for local tax. All children under the age of 15 are exempt from local tax.

Opening hours

Reception: 08.00 a.m. – 08.00 p.m.

Breakfast: 07.30 a.m. – 10.00 a.m.

Restaurant: 06.00 p.m. – 09.00 p.m.

Bar: 10.00 a.m. – 10.00 p.m.

Wellness: 04.00 p.m. – 08.00 p.m.

Swimming pool: 08.00 a.m. – 08.00 p.m.

Kids-zone: 08.00 a.m. – 08.00 p.m.

Bread roll order: by 4.00 p.m. the day before at the reception

Arrival and departure

Your accommodation is available to you on the day of arrival from 4:00 p.m. and on the day of departure until 10:00 a.m.

Payment conditions

You are able to pay at the hotel in cash (in euros), with electronic EC card (Maestro), as well as with commonly-used credit cards (Mastercard and Visa).

VAYA St. Zeno accepts Maestro, MasterCard, Visa and AMEX and reserves the right to temporarily block a certain amount upon your arrival.

Cancellation conditions

Winter 2022/2023

  • Up to 43 days before arrival free of charge
  • From 42 – 30 days before arrival 30 % of the total amount
  • From 29 – 14 days before arrival 50 % of the total amount
  • From 13 – 8 days before arrival 70 % of the total amount
  • From 7 days before arrival 90 % of the total amount
  • In the event of a no-show 100 % of the total amount

 

Summer 2023

  • Up to 14 days before arrival free of charge
  • From 13 – 8 days before arrival 30 % of the total amount
  • From 7 days before arrival 50 % of the total amount
  • In the event of a no-show 100 % of the total amount

 

Furthermore, the Austrian hotel contract conditions apply. We ask for your understanding that cancellations are only accepted in written form. We, therefore, recommend that you take out cancellation insurance.

 

About the hotel

VAYA St. Zeno
in Serfaus

The VAYA St. Zeno towers over Serfaus in the district of St. Zeno and is an oasis of peace and relaxation, just a few minutes from the slopes or hiking trail. It consists of 37 modern apartments with south or west facing balconies or terraces, perfect to admire the beautiful Serfaus mountains.

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