Good to know
All information for your holiday
at VAYA Kaprun
- Overnight stay
- Free WiFi in all rooms and public areas
- VAYA-Wellness with Finnish sauna and relaxation room
- Zell am See-Kaprun card (in summer)
- Safe in Apartment
- Ski storage with ski boot warmer
- Zell am See-Kaprun Summer Card (15.05.-31.10.2022)
- Bread roll delivery service
- Parking space in front of the house or in the parking garage (depending on availability) for 8,00 EUR per day/car
- Extra linen set (bed linen + towels) 13,00 EUR per person & stay
- Baby bed in apartment: on request
- High chair in the apartment: on request
- Extra bed linen package incl. change: 9,00 EUR per person
- Fresh towel package 4,00 EUR per person
- Tea towel package: 3,50 EUR
- Ski course booking
- Washing machine: 2,00 EUR per wash
- Dryer: 2,00 EUR per drying session
We are happy to welcome you together with your four-legged friend. We ask for you’re understanding that dogs cannot be brought inside the restaurants, but they can accompany each other on our terraces and other outdoor areas. The surcharge is 30.00 EUR per night (excluding food). A security deposit of 100.00 EUR will be collected during check-in. Pets are allowed on a request basis and must be confirmed in advance and not possible for all room categories.
In Kaprun, the local tax amounts to € 2.05 per person and night.
All guests aged 15 or older are liable for local tax. All children under the age of 15 are exempt from local tax.
Reception: 08.30 a.m. – 10:00 a.m. and 04.00 p.m. – 06.30 p.m.
Wellness: 04.00 p.m. – 07.00 p.m.
Bread roll order: till 04.00 p.m. at the reception
Your accommodation is available to you on the day of arrival from 4:00 p.m. and on the day of departure until 10:00 a.m.
At arrival a deposit of € 300,00 per visit is required by credit card authorization at the reception.
You are able to pay at the hotel in cash (in euros), with electronic EC card (Maestro), as well as with commonly-used credit cards (Mastercard and Visa).
- Up to 14 days before arrival free of charge
- From 13 – 8 days before arrival 30 % of the total amount
- From 7 days before arrival 50 % of the total amount
- In the event of a no-show 100 % of the total amount
Furthermore, the Austrian hotel contract conditions apply. We ask for your understanding that cancellations are only accepted in written form.
We, therefore, recommend that you take out cancellation insurance.

About the apartments
Holidays at
VAYA Kaprun
At VAYA Kaprun await you studios and apartments in many different sizes and we are sure you will find one perfect for all your needs. All apartments and studio are beautifully finished to the highest standard and have a fully equipped kitchenette and are decorated in a chic alpine style and offer breathtaking views of the Kaprun mountains.